ExcelAir ElectroMechanical WLL

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ExcelAir ElelctroMechanical WLL
ExcelAir ElelctroMechanical WLL
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Terms and Conditions

Our Terms and Conditions

Effective Date: 22-09-2024

Welcome to https://excelairqatar.com (the “Website”). These Terms and Conditions (“Terms”) govern your use of the Website, operated by Excelair ElectroMechanical WLL (“we,” “us,” “our”), located at Building No.15, Berkat alawamer, Zone 91, Street No 3107, Doha, Qatar. By accessing or using our Website, you agree to comply with these Terms. If you do not agree with any of these Terms, you should discontinue use of the Website immediately.

Overview of Services

We provide HVAC products, both physical and digital, for HVAC shops via our Website. By placing an order with us, you agree to the terms of sale, shipping, returns, and other policies outlined on this page.

Eligibility

By using this Website, you confirm that you are:

  • At least 18 years old.
  • Legally capable of entering into a binding contract. If you do not meet these criteria, you must not use our Website.

Account Registration

To access certain features of the Website, you may need to create an account. When creating an account:

  • You must provide accurate and complete information.
  • You are responsible for maintaining the confidentiality of your account and password.
  • You must notify us immediately of any unauthorized access or security breach.

We reserve the right to terminate your account if any information provided during registration is found to be false or misleading.

Purchases and Payments

When purchasing products from our Website:

  • Pricing: All prices listed on the Website are in Qatari Riyals (QAR) and are subject to change without notice.
  • Payment Methods: We accept various payment methods, including credit cards and bank transfers.
  • Order Confirmation: Once you place an order, you will receive an email confirmation. The order is not binding until we have confirmed acceptance and processed the payment.

For digital products, download links will be provided after payment confirmation. You agree not to share or distribute any digital product without our express permission.

Shipping and Delivery

For physical products:

  • Shipping costs and delivery times will vary depending on the destination and shipping method selected during checkout.
  • Delivery dates provided are estimates, and we are not responsible for any delays caused by the shipping carrier or unforeseen circumstances.
  • Title and risk of loss for physical products pass to you upon delivery of the products.

For more details, refer to our Shipping Policy.

6. Returns and Refunds

Our Returns and Refunds Policy outlines the conditions under which you can return products and request a refund. Please read our Refunds and Returns Policy for complete information on how to initiate returns, applicable fees, and timelines.

7. Intellectual Property

All content on this Website, including but not limited to product descriptions, images, logos, and text, is the intellectual property of Excelair ElectroMechanical WLL or our licensors. You may not copy, distribute, reproduce, or use any content from the Website without prior written permission.

Unauthorized use of any materials may violate copyright, trademark, and other laws.

8. User Conduct

By using the Website, you agree:

  • Not to use the Website for any unlawful purpose or in any way that may harm us or any third party.
  • Not to upload or transmit any content that is illegal, harmful, or infringing on others’ rights.
  • Not to use any automated systems (e.g., bots or spiders) to access the Website for any purpose without our express written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Excelair ElectroMechanical WLL shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from your use or inability to use the Website or its products.
  • Any delay in delivery or failure to meet estimated delivery times.
  • Loss of data or other intangible losses arising from the use of the Website.

Our liability for any claim related to the purchase of products shall be limited to the amount you paid for the specific product.

10. Warranties

We strive to ensure the quality of the products we offer, but:

  • Physical products are provided “as is” without any express or implied warranties except as required by law.
  • For digital products, we do not guarantee that they will be error-free or compatible with your device or software.

11. Third-Party Links

Our Website may contain links to third-party websites or services. These links are provided for convenience only, and we do not endorse or assume responsibility for the content or practices of any third-party sites. You agree that we will not be liable for any damages arising from your use of these third-party sites.

12. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

13. Termination

We reserve the right to terminate or suspend your access to the Website at any time, with or without notice, for any reason, including violation of these Terms.

14. Governing Law

These Terms and any disputes arising from your use of the Website or purchase of products shall be governed by the laws of Qatar, without regard to its conflict of law principles.

15. Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, with the updated date, and will take effect immediately upon posting. It is your responsibility to review these Terms periodically.

16. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

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